Shipping

Shipping Information

We ship all our products via PostNL with the following options:

  • Small Packages in the Netherlands:

    • Shipped as letterbox packages with Track & Trace.
    • For orders with €2 shipping costs, items are sent without Track & Trace using a postage stamp.

  • Orders Within the EU:

    • Always include a Track & Trace code, which will be sent to you via email.

If you have not received your order within 2 weeks, we will contact PostNL and send replacement products. Our goal is to deliver your order within a week of purchase. 📦✨

Contact Us

Do you have any questions? Feel free to reach out to us! We strive to respond as quickly as possible.

📧 Email: iwhobbyhorses@gmail.com

Please note that we process approximately 40 orders per week, which can sometimes cause slight delays. Additionally, for packages containing personalized products, the processing time may take a bit longer. Thank you for your understanding! 😊